Home Karma Campervans Pre-Trip Information
Karma Campervans Pre-Trip Information
Karma Campervans Pre-Trip Information Page
Hi! Thanks for booking your campervan trip with Karma Campervans! There are a few things to do prior to your trip and to complete the booking process, so we thought we’d put everything in one helpful guide.
Follow these simple steps and you’re good to go:
- Watch the 20 min mandatory Walk Thru Video
- Fill out our Rental Agreement that was emailed to you
- Photo copy or scan all driver(s) license(s) and take a selfie with your license (details below)
- Fill out the the Pre-Trip Sign Off contact form below *THIS IS MANDATORY TO COMPLETE YOUR BOOKING*
On this page you’ll find:
- Walk Thru Video
- Downloadable Rental Agreement
- Downloadable Current Inventory List
- Mandatory pre-trip sign off contact form
- Information about Winter Camping
- Additional links to information and resources about camping in Western Canada
Excited about your trip? We are too! And to make it the best one possible, please read carefully. Bookmark this link so you can access it in the future.
Walk Thru Video
We’ve put together a 20 min walk thru video you must watch ahead of time to get to know the operation of the campervan. This also eliminates the need to meet with a representative the day you pick up. It’s a process unique to Karma Campervans and allows you to hit the road a whole lot quicker. View the video below or click this link if your browser is having issues.
If you’d still like to meet with someone upon pick-up for a personal walk thru, let us know and we’d be happy to show you how everything works at a scheduled time during our regular business hours. It will take approximately 30-45 minutes.
While our campervans run off-grid, we do suggest having access to electrical hookups when temperatures dip below -10º C when you may need a battery top-up from running the heater. As we mention in the walk thru video, you can plug in the provided extension cord into any 110V outlet to activate our battery charger.
Heater Tips: You may have to start your heater a few times to get rid of air bubbles in the fuel line before it stays on. Please wait a few minutes before startups. Heaters run on a 10hr cycle before automatically shutting off by factory default. Do not set the heater above 22ºC or you may risk over-heating the heater and it not operating properly. Ensure the heater exhaust is clear of ice or debris. Ensure you have at least 1/2 tank of fuel. Ensure your battery voltage is above 12V.
Water Supply: We have winterized the water pumps to prevent freezing and will be supplying an empty portable blue water container for your use, which you’ll find in the campervan. DO NOT USE THE WATER PUMP AND FAUCET. You may use the “grey water” jug as normal.
Tires and Chains: Our campervans are equipped with winter-rated tires from October 1-April 30th. Tire chains can be added on to your rental for a fee. If the roads are so bad that you require chains we highly recommend not driving on them and waiting until they are clear and it is safe to do so. The roads are well-maintained in the Canadian Rockies, however during heavy snowfall or winter storms, there is a risk of road closures or delays. Please consult Alberta 511 or Drive BC online for information on current highway conditions.
Winter Emergency Kit: We’ve outfitted our vans with an emergency kit in case you get stuck. This kit includes a shovel, an LED flare and hand warmers. These are for emergency uses only.
Rental Agreement and
*NEW – Two-Factor Authentication Drivers Licenses
In order to complete your booking, please fill out our downloadable Rental Agreement and send to us using the sign-off contact form below. You were also emailed this rental agreement when your booking was confirmed.
We also require a photo or scanned copy of the drivers licenses of the people driving the vehicle AND a high resolution, detailed selfie of both drivers holding the license next to their face. Your face must be clear of any obstructions (like a passport photo). Please no sunglasses, hoodies, etc. This is to help authenticate the license and is a requirement for renting with Karma Campervans.
It is important that we receive theses immediately after confirming your reservation.
Help filling out the Rental Agreement? We would suggest using an app such as “Adobe Fill and Sign” or “Adobe PDF Scan” or by using your scanner. Remember to attach it to the sign-off contact form below.
Mandatory Pre-trip Sign Off Contact Form
Upload your signed Rental Agreement and Drivers License(s) HERE at least 7 days before your rental begins. Max 2MB files please.
Your campervan rental comes complete with pretty much everything you’ll need while camping including dinnerware, complementary bedding, and more. Review the Inventory List to see what’s included.
Booking Policies and FAQ
As a reminder, review our Trip Planner for details about the campervan, what to bring, booking and insurance policies, and other FAQ’s.
Other Helpful Resources
Here’s a list of blog posts or websites that might be helpful in planning your trip.