staying warm in van

Staying warm in your campervan

It’s winter. We’re in Canada. But … we love travelling and road tripping – especially when we’re chasing the powder or experiencing our amazing Canadian snow-capped Rockies. So staying warm is essential. If you are interested in renting a campervan or own your own and looking to stay extra warm this winter, we have some […]

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A follow up to my prior review from when we bought our trailer from Dean! Since purchasing our trailer we have absolutely loved using it. Best decision we made buying from Bucars. We had a question about our solar panels, sent an email and Dean called us right away to answer our questions. Thank Dean for an amazing on going experience!!read more

Jenn Thorne

03:31 20 Sep 22

Always get fast reliable service from Bucars with a smile. Very knowledgeable team. Helped us outfit our entire Trailer with tips on what we really need and what can wait.read more

Cindy Levasseur

04:19 08 Jul 22

The parts department was excellent. Fast response to my email inquiry and quick turnaround on part identification, ordering and delivery. A special shout out to Emily and her team for their exceptional service.read more

Penny Shebaylo

15:23 22 Jun 22

We love Bucars, especially their service centre! We have been coming here for 5 years and they treat all of their customers amazing! Their prices are great, reasonable and we love their staff. You’re in and out in no time and everyone is so polite. We recommend everyone go to them for sales, parts, and service now!read more

Alyssa Edmonds

16:43 18 Jun 22

Wow! What a difference working with Bucars than at a number of other dealerships I've dealt with in the past. The staff are on the ball. Great communication between staff, departments, and us. We are buying a 5th wheel and our salesperson Dean is very approachable and not pushy. Sales manager Dave is fantastic in making sure everything is taken care of in a timely manner. Scott in sales is also incredible, proactively engaging with us when Dean was off. In service, Peter in parts is so knowledgeable, easy-going, and has a great sense of humour. I will keep updating this review as we are still in the process of finalizing and picking up our RV. So far, every single staff we've met have been amazing. That's hard to find in RV dealerships.read more

Alice M

17:08 13 Jun 22

we purchased several items from Bucars on our May 2ed visit . Peter in parts was a pleasure to deal with. he was so knowledgeable about all we needed and was happy to help us out . I can't say enough about the parts department. the service department installed a solar kit on our RV and we were so impressed with how professional the install was. the tech was Dan and he is an absolute pleasure to deal with. he explained how the system worked and how we would enjoy everything about solar. I would not hastate to deal with Bucars on any further projects. to Peter and Dan , you guys are Rock stars of the RV world. thank you for all the help.read more

ron McMahon

00:28 02 Jun 22

When I asked a question, I got the answer quickly and with suggestions if the parts department didn’t have exactly what I needed. Truly appreciated their service!read more

Debbi Kuran

18:12 28 May 22

I was looking for a trailer for a very long time. I looked at several used ones and also was searching for floor plans online. I ended up at Bucars one day in November of 2021. I was lucky to have had David Reid help me. He met me in the showroom sat me down at his desk and began asking me a lot of questions. Like what kind of camping are we going to do who's going to be using the camper, what kind of things do we want to have in the camper, did we have any kind of layout in mind etc. Then he asked me what we were going to be towing the trailer with and I told him my vehicle make and model and year. He phoned the truck dealer and using my VIN number he determined the build of my truck and the towing capacity could then be calculated. I had been to a few dealerships prior to landing at Bucars and not one single salesman spent any of the same time with me prior to looking at a trailer as David Reid did. This initial time built trust and confidence. With knowing the parameters of a trailer that would be suitable he thought of 3 on the lot to show me. It was kind of a Goldilocks thing, each was better than the last. In the third one I thought we had found the right one and I put a deposit on it. I brought my husband to look at it a few days later running through the same 3 trailers in the same manner and he agreed the third one was the most suitable as well. This was an awesome process for us. The day we had to pick up our trailer it was the windiest snowiest coldest possible day in November and our walk-through was uncomfortable and brief, we also felt it was rather incomplete. It wasn't the technician's fault, it was just a horrible day. We packed up the trailer and took it to our storage lot. In April of 2022 the Bucars service department called to advise us that there was a recall. We brought the trailer in May without an appointment. During check in they found a warranty issue. The work was all completed a week early. Bravo service department! When I knew which day we would be picking it up I texted David Reid to see if he would spend an hour with us to demystify the trailer. David spent at least an hour (maybe 2) with us going over every single aspect of that trailer on the outside and on the inside regarding the electrical, the gas, the water, all the tanks, the connections and the slide. He helped us hook it back up and assured us the hitch was at the right height and the setup seemed easier with him there. He even showed us how to use our trailer brake that was in the truck. All in all I must say that the sales and service we have experienced at Bucars so far has been very good. I would highly recommend booking David Reid to take you through new trailers as we found him to be extremely knowledgeable and very willing to part with his wisdom and advice. Although I don't want to have to go back for service on this unit I know it will be part of regular maintenance and I feel confident that we will have satisfaction. I have David's number in my phone and I know I can text him at any time and he will respond with help. This is a long review, but when you get service like this these days it's worth a shout out.read more

Toni Topilka

01:21 08 May 22

We purchased a trailer from Dean today and it was the best experience we have ever had! Dean is such a personable, honest, knowledgeable and friendly person. We were really happy with all the information that was provided to us. The conversation was so great with Dean! I would highly recommend Dean to anyone who is looking for a new RV!!! Thanks for a great Day Dean! Paul has been amazing to deal with! He made things so easy! Thanks Paul for making this an easy transition for us!!read more

Jenn Thorne

23:35 04 Apr 22

Bought a pre-owned trailer and they were great to deal with, knowledgeable and helpful staff in all departments. I live out of province and they were helpful and accommodating with the the transfer. Along with a knowledgeable and helpful staff when purchasing the trailer and dealing with financing the service team was also a great help when came to pick up the trailer and had a broken wire on my 7 pin connector, they were able to install a new one right away and get me on my way.read more

Kevin Wapple

20:55 27 Feb 22

We have camped for many years and now just retired decided to buy a class A motorhome. All of the staff from sales to service were excellent to deal with. We did have some parts issue and timing in getting the work done but they stepped up to make it right. We are now in Phoenix and so grateful to have this home away from home. I would highly recommend Bucars as the best place to buy any RV . THANKS BUCARS!!! another happy customerread more

Cathy Charanduk

23:01 05 Dec 21

We just got our second trailer from these guys. Scott and Zach are in sales, but service specialists and make things happen. The whole business was great to deal with sales, finance, service all A+read more

Chris Gramzow

18:49 22 Sep 21

Bought our first RV and we were lucky to end up with at this dealership. Doug was honest in helping and advising us to make right choice for our needs. They were very prompt in helping us to buy and arrange financing. We had a whole day appointment for orientation and learning with Darcy and paperwork with Paul. We were offered to stay overnight in the RV to help getting experience in camping. We had a situation with camera which was immediately resolved by another Department. Will definitely recommend them for anyone looking to buy RV.read more

Ruchika Swaro

03:31 22 Sep 21

Very helpful and pleasant. They understand the service business

Brad Haussecker

23:02 12 Aug 21

Mr. Brown and parts staff was absolutely amazing knows his stuff helped us out immensely got what we needed great place great Parts peopleread more

Craig Skubleny

02:47 12 Aug 21

Just was helped by Dave in parts. 5 stars. He found what I needed and had in stock. Very polite receptionist as well. Bucars is always great to deal with.read more

Ken Price

22:20 04 Aug 21

Nice selection of parts and accessories but on the pricey side, but if you need it its there.

18:39 24 Jul 21

We are very new to the RV scene. We were very happy with our sales guy David Reid..very knowledgeable and friendly. We picked up our trailer yesterday and are so excited. We also want to thank Darcy who gave us our walk through to explain everything and Linda (finance department) for her service. 5 starts all around!read more

Bonnie Poulsen

19:58 08 Jul 21

Amazing Team! I have been using Bucars for buying my parts for years, JC is very knowledgeable and helped me out with my older trailer repairs. It was only fitting that we bought our new trailer there. Wyatt Boucher was our salesman and he was very helpful when picking our trailer. We knew what we wanted and not only did he find it, but it was in stock as well. Every part of the transaction was flawless, even when adding some parts last minute. Thanks for helping us make some more Camping Memories!read more

David Stokes

21:41 23 Jun 21

Bought a used travel trailer. Treated very well by both David and Paul. As well as the fellow who walked me thru on pick up day. (Sorry name slips me)No phony administration/inspection fees. Just the straight up price. Appreciate the no bull no push sales approach. Exterior of the trailer was cleaned nicely. But interior cleaning disappointed.read more

Doug Boys

19:13 16 Jun 21

We are very new to the "RV Scene" and after purchasing our Coach from Bucars they offered "BY FAR" one of the best and most knowledgeable service technicians Dan Baker to assist us with learning about it. He was extremely helpful in every way. He explained everything to us as many times as we asked and checked on us regularly while we tested our coach at Bucars. He is a patient, well informed about everything that our model offered, He makes you feel like family. Dan made our transition to this new RVing adventure so enjoyable and pleasant my wife and I are very thankful to have met him. We would also like to thank all the departments that we dealt with at Bucars from Sales, Parts and Service with how helpful they have been.read more

Darin McGregor

00:06 08 Jun 21

I am an entrepreneur opening a new mobile coffee shop (VHF Coffee) in Calgary, AB. I did a lot of research regarding custom installations for outfitting my newly purchased (Ford Transit) van. After speaking with Peter in the parts department I knew I had found the answer, and in the end Peter along with Bucars exceeded my expectations. They followed up with any issues due to the extent of customization (turns out it was a programming issue with Ford), and went above and beyond. Peter's knowledge is based in experience and he has a genuine understanding of technology and RV accessories. The department itself is so well stocked and well arranged, it shows that there is genuine care towards the industry and providing customers with the best of all they have to offer. I would recommend, highly. I am excited to continue working with Bucars moving forward 100% - Thanks Peter and Bucars!read more

Shawn Mankowske

19:54 11 May 21

As RV newbies my husband and I went to Bucars with lots of questions on various parts we had researched. I have pretty high standards on customer service, but I can honestly say I was blown away by how helpful and knowledgeable everyone was! Despite it being a busy Saturday afternoon, the salesperson patiently explained battery cycles, took the time to understand our needs and ensure we had the rights parts for where and when we would be camping. We were even told about a rebate for the batteries that we purchased to help save us more money! When I couldn’t find the battery rebate form, instead of directing me the supplier, they took the time to reach out on my behalf and send me the correct form within a couple hours. We will be be repeat customers from here on out and highly recommend Bucars to everyone!read more

Rukhsana Kanji

21:54 20 Apr 21

Fantastic experience, beautiful dealership, no pressure atmosphere, good location outside of Calgary which is a longer drive for us but well worth it! Found our perfect travel trailer, all thanks to Wyatt. Highly recommend Bucars RV! Family run business, with huge selection. Thanks again everyone!read more

Joe Tye

17:24 17 Apr 21

Exceptional staff and customer service! David was an absolute pleasure to work with; he listened to our needs and found us the exact trailer that will suit us for years to come. The finance office was seamless and very comfortable (Great job, Paul!). Parts & Service were wonderful as well. We really appreciated the great selection in the store and picked up some really neat things for our new trailer. I believe our tech's name was Dale and he was absolutely fantastic. Very knowledgeable and honest. Showed us everything that we would ever need to know about maintaining and servicing our trailer. This dealership really does have it together. You can tell that Bucars RV Centre is a great place to work. The staff all seem very happy and energetic! Great dealership, great service, great experience!read more

Britney DeVries

18:18 13 Jul 20

We had a great experience shopping and purchasing an RV at Bucars. Everyone was very friendly, would greet you even if they weren't the personnel helping you out. Dale took us through our RV top to bottom and as first time RV owners this was great! JC totally helped us out in the parts department, and a huge shout out to Craig H who went above and beyond helping us to pick our camper! :-Dread more

Jerilyn McPherson

02:51 29 Jun 20

What a phenomenal experience! The service my wife and I received was amazing from everyone we interacted with! Tyson was able to help us find the perfect trailer, was very knowledgeable about the features of all the models we looked at, and was patient with us while we looked at various trailers. Linda helped take care of all the financials and treated us like family. Dale did a thorough walk through with us before we drove it off the lot, and provided us with some humour to keep it interesting. The whole service department was friendly, and JC helped us pick out some accessories for our new unit. Absolutely everyone we met was more than friendly and it was a great and refreshing experience. I will be sending anyone I know that needs a trailer or RV on to the wonderful Bucars family!read more

Loren Wadstein

15:45 07 Jun 20

Could not be happier we purchased our used Class C RV at Bucars. Dean was great to deal with during the purchase and has been very attentive with post-sales support. Dean contacted Ashley and the service team when I advised our RV had developed a small roof seal leak in winter storage. Bucars leapt to my support and are fixing it promptly. Elated to have purchased from Bucars and would recommend their sales and service teams for ongoing support for a used RV.read more

John Sanborn

20:55 13 Mar 20

Wyatt, Linda and Lucas made our first time buying experience an enjoyable experience. No pressure! Efficient, reliable, honest and fun! Thank you to you 3 for an awesome trailer! We are so in love with our hybrid! The Cormiers.read more

Sarah Cormier

19:46 17 Sep 18

Bucars is truly for the people whom love and know their RV... this place is enormous and full of everything youd ever need for on the road.. I honestly have dealt with silly salesman pitches and blah blah blah but Wyatt has proven to go well beyond the 'Luxury' mark and has taken us to that next level.. we are ecstatic about our upscale unit and will most definitely keep coming back..thank you for an amazing first luxury experience with Bucars..read more

tanya poulin

20:19 21 Aug 18

Was very encouraged when the service manager helped with a difficult parts issue. I had bought a part that I was not satisfied with. He dealt with the issue fairly and graciously. really appreciated that!read more

Beverley Neufeld

04:24 17 Aug 18

We bought our new trailer here and had a great experience. Tyson was our salesman and he did an amazing job. He answered every question we had and if he didn’t know the answer he was on it to find it out ASAP! He spent the time with us which we came back 3 days in a row to look at it before we bought it! And he always made sure to be available when I said I was coming! He showed us all that we wanted to see in our price range and explained everything to us as we walked through them. He was very Thorough! I couldn’t be happier with our trailer and we are super excited to use it. Tyson made this experience amazing and I would recommend anyone looking for a trailer or anyone that has any questions about trailers so call and ask for Tyson or go in and request him as your salesman. He’s not pushy and he actually cares about the people looking to buy. Rather than some other salesmen who are just looking to make a buck. I was however very upset and disappointed when online before we even thought about buying this trailer I had asked the question of how does warranty work on a used trailer. And Brian Innes emailed me back and then called me and told me if I came in he’d give me a deal and give me $750 off my warranty and told me what the warranty would be. So when we went into bucars to purchase and I finish all the paper work I see what the end result of the warranty was I was shocked because that’s not what he told me on the phone... so instead I ended up paying more for my warranty and couldn’t get the deal that Brian offered me which left me not very happy. So in the end if you’re in the market for a new trailer be sure to ask for Tyson he will take great care of you and do everything he can to leave you with a smile and a new or new to you trailer.read more

Melissa Demerais

13:27 03 Aug 18

Very friendly and helpful people in the parts department. New to the RV world but these guys did not talk down to me or make me feel awkward. Made me feel comfortable. Worth the drive out of town.read more

Clinton Carpenter

04:34 04 Jul 18

I have been a proud Bucars employee for the last 3 years. In that time I have learned lots and am enjoy coming to work every day is different and gives me a new challenge. I am proud to say this group of people is like family and feel as if I belong. and we all help each other outread more

Douglas Fixter

18:16 29 Jun 18

Beware of the return policy when you buy anything at Bucars RV. I bought a antenna booster for my RV. I was trouble shooting the TV reception. It happened that by luck I went to Canadian Tire and bought an indoor antenna which proved that the original booster was fine. I got a good deal in Canadian tire with the indoor antenna so I was very happy to have resolved the reception issue. However, I made the mistake of taking the Bucars booster out of the package. I went to take it back and Bucars would not accept it back. I wasted $53. Not only that, the counter person and store manager made me feel like a crook, going over the piece, like I had brought the old piece back and kept the new one. It was ridiculous. I told them that I had no use for their piece and that the purchase date was within 30 days. It made no difference. I guess when Bucars label anything electronic, the costumer is on his own. In conclusion, in my book business Bucars has no right treating costumes like they are crooks. What shall we trust Bucars if they don't trust us!! That is it for Bucars for me. I will boycott Bucars from now onread more

Rafael Nunez

21:10 21 Jun 18

Could not be happier with the service we received from Bucars! They made our 1st new trailer buying experience such a positive one and we would HIGHLY recommend them! Since we walked in the doors we instantly felt welcome and that everyone working there was so friendly and willing to help. Our salesman was Tyson, and he was fantastic! We had emailed him to go look at some trailers, and he had them pulled out front and had them all ready to go for us to check out both times we made the trip up there, which we were very impressed with. It was so awesome to be able to see them side by side to compare the differences and to see everything how you would actually use it out camping instead of stuffed in the back and not be able to see what the awning or slide look like. He was very knowledgeable and such a pleasure to deal with! Didn’t ever make us feel rushed or like we were a bother and always answered all of our questions and made the process so easy and exciting. You could tell he really cared and wasn’t just trying to make a sale and that he wanted to sell us a trailer that checked all the boxes for us but was still within budget. He was great with follow-up and had some really nice added touches that made our trailer buying experience very personable! Thank you Tyson, you really went above and beyond and we thought you were awesome! When we went to pick up our new trailer, Dale spent a couple hours with us going over every single switch, feature and gadget the trailer had to offer, which was so helpful! We were so impressed with the depth he went into and it really helped us learn everything about our new trailer. You could tell he really cared and made sure everything was good to go before we drove away and spent a bunch of time helping us with the trailer braking adjustments which was so awesome of him! Next was Carl, he really impressed us with how meticulous he was about the trailer and replaced/fixed anything that didn’t meet his standards for a brand new trailer leaving the lot! He even pointed out a couple things that we hadn’t noticed which just goes to show that he really cared and wanted to see us leave with a trailer in mint condition! He even stayed late to make sure everything was perfect and was more than willing to do the adjustments to ensure the trailer was perfect, which was so awesome of him! It made us feel really good about our purchase and the kind of people who work there. You could tell our trailer was cleaned just before we picked it up, everything looked great and we were so happy we made our purchase at Bucars! Overall, the Bucars team was amazing!!! We recommend anyone looking for great service and quality product to check them out as we were very pleased we did!read more

lyndsay rabbitt

00:15 02 Jun 18

This is definitely the place to go if you are shopping for an RV. After looking for a couple of years and being frustrated by salesmen that just want to sell, we went to Bucars. We had wandered the lot last year and spoke with Dean Fincaryk, at that time though we were not sure of what we were looking for yet. Fast forward to this year and with a specific checklist in hand we went back to Bucars and see if Dean could source out exactly what we wanted in a trailer. He really did listen to what were were looking. I am picky and hard to convince and Dean did it!! He painstakingly found the perfect trailer for us. Once we chose a trailer we met with Linda Simunovic, she's awesome! So much fun and quick to go though all the finances, warranty and insurance options. When we picked up our trailer Dale was thorough, informative and ensured our trailer was hooked up properly. It was a positive experience from start to finish and we look forward to stopping in for service, parts or one of the many free seminars we were told about. Thanks Bucars, we can't wait to get camping this year!read more

jodi schlitt

17:33 28 May 18

We purchased our very first home- a 38’ Durango Gold fifth wheel, and our experience was absolutely AMAZING! We definitely recommend our sales rep David Reid, he was so thorough, and always stayed in touch with me during the months we were waiting for our fifth wheel to be custom made. The red carpet walk through was very thorough, and David has been totally available for us whenever we have questions. I am so happy we decided to go here! Best staff and this house is AWESOME! Time to go travel North America over the next year and a half! Thanks again to all of the staff at Bucars 🙏🏻🤓☺️read more

Megan Ledarney

23:35 27 May 18

Listen to honest i was very skeptical of the roamer of great service. Soon after arriving i quickly realized the process to which sales, parts and service conduct their business here is simply outstanding. Best place to spend your money, you are in trusted hands. See Wyatt Boucher for sales. The rest will fall in place.read more

LittleGreenCarGuy

16:01 16 May 18

Where to begin! My wife and I spent weeks looking for a travel trailer and all we found where dishonest and rude sales staff from other near by rv dealerships. We decided to make our last stop of the day at bucars rv pretty much five minutes before they were closing. As we walked in thinking it was to late to browse around for a travel trailer a sales representative approached us and asked if we were helped or needed help we had mentioned that it was probably to late and we should come back another day but instead he mentioned that we still had plenty of time and he went out of his way to stay after hours and show us rv’s We explained what floor plan we where looking for, we came across a travel trailer that we really liked but unfortunately it was sold. Scott Graham our sales representative mentioned that he had new 2019’s coming in a few weeks in the same model and to be patient and come back and take a look when they arrive. He mentioned that he would keep us up to date on the status of the trailer and when it arrived to come take a look. We liked that fact that they did not ask for a deposit credit card or to sign any pre sale documents. Well after a few short weeks and being kept informed on the status of the trailer as we asked to be the trailer came in and we got a phone call to come in a take a look when we had time. When we arrived to the dealership Scott had the trailer washed cleaned and all powered up to show us how it looked. We decided that we really liked the trailer and made the purchase! Spree Connect 312bhk Overall it has been a great experience and we are confident that if any issues arise in the future Bucars will help us address the issues I give Bucars rv 5 stars and A+ rating Thanks again! Linda in finance! she was amazing to work with so kind and helpful. Scott Graham our sales rep. The rest of the team in the back Peter In parts Chris and Tatiana in service. What a pleasure it was working with the staff at Bucars I would highly recommend Bucars to anyone in the market thinking of purchasing a rv. Domenic and Simona Loriaread more

Dom L

07:44 15 May 18

Well worth the drive! We drove over 5 hours and the wonderful staff at Bucars were very accommodating throughout our RV purchase. I definitely recommend speaking with Wyatt Boucher! He treated us very well. Want a 5 start experience? Check out Bucars!read more

Brandon Gantz

00:10 18 Apr 18

Amazing service from the parts department - friendly, helpful, fast & simple... we live in Red Deer and happily make the drive to Balzac for this kind of service. Always happy to support & recommend a great business to friends & family and we will keep doing so for Bucars!! Thanks!!read more

Whitney Paramount Insurance

16:37 26 Mar 18

Good service and lots of variety of RVs. Class A, class C, fifth wheels, trailers, and even toyhaulers. Close to Calgary right across the highway from Cross Iron Mall. If you want to see the big rigs, this is definitely the place and they are one of the oldest dealerships around. They are the only dealership that carries K-Z brand too.read more

Kent Pederson

22:12 23 Mar 18

From the moment I walked in the door I felt welcome. I was not there to buy a large RV. After talking to Kevin and Wyatt they showed me this small wonderful Livin" LIte Tent Trailer. I was not in the market for a tent trailer but once Wyatt spent time with me and my friend I was sold. Wyatt and Paul (finance) were very accommodating as I was getting ready to go on vacation and the purchase was all based on whether I could put this unit up on my own. They worked with me on my deposit and financing and waited for me to come back out to Balzac where Wyatt was ready and waiting. With his great instructions he walked me through every step on putting the tent trailer up and then back down. The purchase was made and I am so happy. I will be picking up my new toy later on and Wyatt again will go through the up and down again before I leave the lot. I would highly recommend Wyatt and Bucars for any size of trailer or RV you may be looking for. Bucars was also recommended to me by my friends who purchased their trailer there last year.read more

Pam Douglass

17:49 04 Feb 18

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staying warm in van

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